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Summer Gelato
Giveaway

Register as Venchi APP member and
join the giveaway!

Terms and Conditions of the Campaign

Organizer: The term "Organizer" or "Venchi HK" refers to Venchi HK Limited.

Campaign Period: This campaign is organized by Venchi HK and will run from now until 27th July, 2025, 11:59 PM (Hong Kong Time) ("Campaign Period"). Any entries submitted outside the Campaign Period will be deemed invalid.

Eligibility: All participants must be 18 years of age or older.

How to Participate:

  1. Participants must submit the required personal information via the designated webpage.
  2. Participants must upload the generated image to a social media platform and tag @venchi_hk.
  3. Only online registration is accepted. Participation via other means (e.g., phone or email) is not allowed.

Redemption Rules:

  1. Each participant is entitled to one gift redemption only.
  2. All registration details and timestamps are based on server records.
  3. Participants must ensure that the information provided is accurate. Venchi HK will verify the information provided during registration when redeeming gifts.

All gifts must be redeemed at Venchi stores in Hong Kong by July 31. Please note that the Harbour City, IFC Mall, Telford Plaza and World Trade Centre stores do not participate in this promotion.

In case of disputes, Venchi HK reserves the right to make the final decision.

Participant Responsibility: If a participant causes any loss to Venchi HK or third parties due to violations or illegal actions, the participant will be held fully legally responsible

Gifts: All gifts are non-transferable, non-exchangeable, and cannot be redeemed for cash or other products.

Personal Data Usage: By participating, participants agree to allow the Organizer to collect, process, and use their personal information for this and future marketing and promotional purposes.

Liability Disclaimer: The Organizer, its marketing partners, or any related parties bear no responsibility for any loss, damage (direct or indirect), or personal injury resulting from participation in this campaign or from receiving any prizes.

Fraud and Misconduct: Participants found using fake accounts, plug-ins, bots, or any unofficial methods to participate, or who disrupt or manipulate the campaign through any means, will have their entries and redemption rights revoked without notice.

Data Authority: All data related to this campaign is based on the records held by Venchi HK.

Final Interpretation: Venchi HK holds the ultimate right of interpretation for these terms and conditions. In the event of any disputes, Venchi HK's decision shall be final.

Agreement: Participation in this campaign signifies the participant’s agreement to all the above terms and conditions.

活動條款及細則

  1. 主辦單位：「主辦單位」或「Venchi HK」指 Venchi HK Limited。
  2. 活動期間：本次活動由 Venchi HK 主辦，效期為即日起至2025年7月27日晚上11:59（香港時間）（「活動期間」）。任何在活動期限外提交的參賽作品將被視為無效。
  3. 資格：所有參與者必須年滿18歲。
  4. 參與方式：
  5. 參與者必須透過指定網頁提交所需的個人資訊。
  6. 參與者必須將生成的圖片上傳至社交媒體平台並標記@venchi_hk。
  7. 僅接受線上報名。不允許透過其他方式（例如電話或電子郵件）參與。
  8. 兌換規則：
  9. 每位參與者僅限兌換一次禮品。
  10. 所有註冊資訊和時間戳記均以伺服器記錄為準。參與者必須確保所提供的資料準確無誤。 Venchi HK 將在兌換禮品時核實註冊時提供的資訊。
  11. 所有禮品必須於7月31日前Venchi香港門市換領。其中，海港城、國際金融中心商場、德福廣場及世貿中心門市並不參與此推廣。
  12. 如有任何爭議，Venchi HK 保留最終決定權。
  13. 參與者責任：如參與者因違規或違法行為對Venchi HK或第三方造成任何損失，參與者將承擔全部法律責任。
  14. 禮品：所有禮品均不可轉讓、兌換，亦不可兌換現金或其他產品。
  15. 個人資料使用：參與活動即表示參與者同意主辦單位收集、處理和使用其個人資訊，用於本次及未來的行銷和推廣用途。
  16. 責任免責聲明：主辦單位、其行銷夥伴或任何相關方對因參與此活動或獲得任何獎品而造成的任何損失、損害（直接或間接）或人身傷害概不負責。
  17. 詐欺和不當行為：如發現參與者使用虛假帳戶、外掛程序、機器人程序或任何非官方途徑參與，或以任何方式擾亂或操縱活動，其參與資格及兌換權將被取消，恕不另行通知。
  18. 數據權威性：所有與本次活動相關的數據均基於Venchi HK持有的記錄。
  19. 最終解釋權：Venchi HK擁有這些條款和條件的最終解釋權。如有任何爭議，Venchi HK保留最終決定權。
  20. 同意：參與此活動即表示參與者同意以上所有條款與條件。

Privacy Policy

  1. Venchi Hong Kong Limited cares about protecting and respecting your privacy. In order to serve you better and provide you with the best customer experience, we need to collect some personal data about you. This Privacy Policy will help you understand how we collect and use your personal data, who we share your personal data with, and how you can control the way your personal data is collected and used by us.
  2. Venchi Hong Kong Limited respects the privacy rights of users to the Company’s mobile app and of individuals who participate in, access or sign up to any of the Company's services, activities or online content including without limitation our business partners’ products and services (collectively referred to as "Services"). We endeavor to ensure that all our collection, transmission, storage and usage of personal data is carried out in compliance with the Personal Data (Privacy) Ordinance, Cap 486 of the laws of the Hong Kong Special Administrative Region (the "PDPO"). By providing your personal data to us, you are consenting to this Privacy Policy.
  3. If you access or use our mobile app or register to join as a member of our Venchi membership ("Membership"), then this Privacy Policy is deemed to be agreed by you and will apply to you. If you do not agree with this Privacy Policy, please stop using our mobile app, and do not apply for a Membership.
  4. Sometimes, we may send you a new notice to explain how we may use your personal data in specific situations, and will always give you the choice to opt out of such uses.
  5. Are you over 18?
  6. Our mobile app and Membership are only intended for people over the age of 18. However, if you are under the age of 18, you may only use our mobile app or apply for a Membership if this has been authorised by your parent or legal guardian and you have obtained their consent to use our mobile app, or become a Venchi Member, on the basis of this Privacy Policy and the General Terms and Conditions
  7. If Venchi discovers member did not obtain the necessary content to us the App, Venchi reserves the right to suspend, vary or discontinue any promotion offers and services at anytime without further notice. In case of dispute, the decision of the Venchi shall be final.
  8. What information we collect
  9. The mobile app requires Users to register or provide Personal Information to us in order to view our Services. Venchi collects Personally Identifiable Information which is information that can be used to identify you as an individual or allow someone to contact you, as well as information attributed with such information.
  10. If you choose to register as a Member of the Services, we collect the following information about you: first name, given name, phone number, date of birth, gender, email address, password, your membership number, Account status and activities relating to your Account and point balance; information about the Rewards you redeem. In addition, if you wish earn points for redemption, you may be further requested to provide postal mail, preference of shops, your shopping preferences and types of products you may be interested. We use the information you supply for the purpose of providing the services you have requested, and as described in this Policy.
  11. When you visit our mobile app
  12. We may use log files to automatically collect information about:
  13. your personal information such as first name, given name, phone number, date of birth, gender, email address, password, postal mail, preference of shops and point balance your preference such as the rewards you have redeem and the quantity of the redemption; product that you like your visits to our mobile app, such as your browsing history, how long you stay on our mobile app, and how often you visit; The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the mobile app, and gathering demographic information.
  14. How do we use your information?
  15. We will only use your personal data for the purposes set out below.
  16. (a) Account administration
  17. To help administer and maintain your Account, including:
  18. creating and updating your Account;
  19. verifying your identity;
  20. creating a single profile about you, including combining your information with any other
  21. personal data already held by us;
  22. processing Points issuance and Reward redemptions;
  23. sending you updates about new features and benefits relating to Membership; and
  24. (b) Customer support
  25. To assist you when you contact us, such as responding to and investigating any of your questions or concerns, and monitoring and improving our customer support services.
  26. (c) Marketing
  27. To provide you with marketing and promotional materials ("Marketing Communications") if you choose to receive them. Please see the section on Direct Marketing below for more information.
  28. (d) Personalisation
  29. To create personalised Marketing Communications tailored to your interests and preferences, and to provide you with the best possible customer experience in relation to our Site, App and your Membership. We may also use data analytics tools to determine whether our offers, advertisements and promotions are effective, as well as to determine whether you may be interested in new products or services, or to customise the content and types of offers, products, services and Rewards that we present to you.
  30. (e) Optimisation and improvements
  31. We may use your personal data to understand and improve our mobile app or Membership operations through various means, such as the use of analytics tools, research, surveys and feedback forms. This will enable us to enhance services or products, develop new
  32. features and benefits, and amend business, marketing and strategic operations and plans.
  33. (f) Legal and administration purposes
  34. We may use your personal data to investigate or handle any incidents, claims or disputes, or as otherwise required by law or requested by any law enforcement or regulatory authorities, courts or other governmental agencies. We may also use your personal data in relation to any legal proceedings concerning you.
  35. Sent to information sharing / third party advertising
  36. We work with our affiliates and other third parties who provide services including but not limited to Services operation, payment processing and authorization, data analysis, order fulfillment, client support, list enhancement and other administrative services. By becoming a Member, you give us consent to share your Personal Information with such third partes providers are located in foreign jurisdictions. We may share Personal Information with such third parties for the purpose of enabling these third parties to provide services to us. Such service providers may include client support specialists, webhosting companies, client data management and enhancement companies, payment processors, fulfillment companies (e.g., companies that fill product orders or coordinate mailings), data analysis firms and email service providers. Such third parties may be provided with access to Personal Information needed to perform their functions, but may not use such information for any other purpose. Except to the extent you have already opted out, we may transfer your Personal Information, to our affiliates for the purpose of enabling them to send promotional materials to you and conduct direct marketing activities in relation to their products and services.
  37. By using our mobile app, or applying to become a Member, you also give us consent to
  38. allow us to share your Personal Information, including your first name, given name, address, date of birth, gender, email address, as well as a record of any transactions you conduct on our Services or offline with us with a third-party advertising partner and its service providers in order to deliver to you banner advertisements and other advertising tailored to your interests when you visit other websites or app.
  39. Our advertising partner will make the data we provide to it anonymous. Since Venchi does not control these third party cookies, please check the privacy policy of the Internet advertising company or advertiser to see whether and how it uses cookies. Note that if you delete your cookies or buy a new mobile, you will need to renew your opt-out choice.
  40. We may also disclose certain Personal Information when we believe in good faith that disclosure is necessary to protect our rights or property, protect your safety or the safety of others, investigate fraud or respond to a government, judicial or other legal request, or to comply with the law.
  41. Third party sites
  42. The Services may contain links to third-party websites. These linked sites are not under Venchi’s control and we are not responsible for the privacy practices or the contents of any such linked site, or any link contained in any linked site. We provide such links only as a convenience, and the inclusion of a link on the Services does not imply endorsement of the linked site by Venchi. If you provide any Personal Information through any such thirdparty website, your transaction will occur on the third party's website (not the Site) and the Personal Information you provide will be collected by, and controlled by, the privacy policy of that third party. We recommend that you familiarize yourself with the privacy policies and practices of any third parties.
  43. PLEASE NOTE THAT THIS POLICY DOES NOT ADDRESS THE PRIVACY OR INFORMATION PRACTICES OF ANY THIRD PARTIES.
  44. Sweepstakes / promotions
  45. The mobile app sometimes includes notices of sweepstakes or other promotions we are conducting, and we may permit you to enter electronically in some cases. If that occurs, we will use the information you provide for the purpose of conducting the promotion (e.g., to contact you if you are a winner in connection with a promotion). In addition, we may participate in internet related promotions sponsored by third parties. In these instances, if you are a participant in such promotions, we may provide certain Personal Information to these third parties in furtherance of the promotion. These parties have agreed to hold this information in confidence, not use it for any purpose except to carry out the requested service, and to honor our privacy and security policies in the way this information is handled.
  46. Market Research
  47. From time to time, the mobile app may also conduct questionnaires and surveys and we may contact you via email, postal mail, or phone. Survey information is treated like all of the information we collect, and it is used to help us improve the appeal of our products and our Services.
  48. Direct Marketing
  49. From time to time, the Company may use your personal data to send you news, offers, promotions and joint marketing offers and the Company requires your consent for that
  50. purpose. We may contact you by email, in-app notifications, social media, WhatsApp, SMS, text/picture/video message, telephone or postal mail.
  51. Your name, email address, telephone number, contact address, date of birth, gender, products and services portfolio information, transaction patterns and behaviors, browsing records, content viewing habits and personal interests held by the Venchi may be used by Venchi in direct marketing of the Services.
  52. If you prefer not to receive any direct marketing communications from us, you can opt out at any time by updating your preferences through an unsubscribe link provided in the email or e-mail us at hk.customerservice@venchi.com. Upon receipt of your request, we shall cease to so use your personal data as soon as possible without charge to you.
  53. 10. Updating, Deleting editing your member information
  54. A Member can access, review all of their personally identifiable information (except name and phone number) that was provided to us online by visiting the following Venchi’s mobile app. If a member wish to update anything (except name and phone number) about their profile, please send out your request to hk.customerservice@venchi.com If a Member wishes to have their account deleted, the Member can either click on the “Terminate” button in the app’s setting or send an email requesting the deletion to hk.customerservice@venchi.com. Upon member cancellation on Venchi Membership Account will be immediately terminated, and all accumulated Points and any Rewards that member have not collected will be forfeited. We will keep your personal data only for so long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless the law requires us to keep it for a longer period. Once we no longer need your personal data, we will either irreversibly anonymise or securely delete it on our servers.
  55. Jurisdiction
  56. The Services are controlled and operated by Venchi from Hong Kong, does not intend to collect Personal Information from residents of any country or jurisdiction other than Hong Kong, and is not intended to subject Venchi to the laws or jurisdiction of any other state, country or territory. Venchi does not represent or warrant that the Services, or any part thereof, is appropriate or available for use in any particular jurisdiction. Those who choose to access the Services, do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules and regulations. We may limit Service availability, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion.
  57. Security
  58. The security and confidentiality of your information is extremely important to us. We take all reasonable steps, including the implementation of technical and physical security measures, to ensure that all your personal data held by us is kept secure and safe from any loss or unauthorised disclosure, use and modification. All transactions under the terms and conditions of this Privacy Policy are based on the encryption of data exchanged between you and us on our secure App. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please notify us of the problem as soon as possible by contacting us in accordance with Section 18 ("Contacting Us") below (note that if you choose to notify us via physical mail, this will delay the time it takes for us to respond to the problem). To safeguard your privacy, we need your help. When registering an account on the Services, please be sure to choose an account password that is difficult for others to guess, preferably a password you do not use on any other website or account, and never reveal it to anyone else. From time to time, we review our security procedures in order to consider appropriate new technology and methods. Please be aware that despite
  59. our best efforts, no security measures are perfect or impenetrable.
  60. List of Potential Transferees of Personal Data
  61. Parties to whom personal data collected by us may be transferred:
  62. Governments, law enforcement authorities, courts and tribunals.
  63. Legal and other professional advisors, insurers, loss adjustors, rehabilitation service providers.
  64. Any third party whom you have authorized to obtain your personal information from Venchi Hong Kong Limited
  65. Opting Out
  66. If you have an account and you would like to stop receiving marketing emails from us, please opt out by sending us email at hk.customerservice@venchi.com or calling us on +852 2330 3196.
  67. Additionally, gift recipients may, from time to time, receive our latest catalog as well as offers from us regarding new products and services that we think may be of interest to them. We allow gift recipients the option to opt out of receiving future marketing related communications from us. If gift recipients would rather not receive marketing emails from us, please let us know by emailing customer service at hk.customerservice@venchi.com or calling us on +852 2330 3196.
  68. We will endeavor to comply with your request as soon as reasonably practicable and in accordance with applicable law. Please note that if you opt-out as described above, we
  69. will not be able to remove Personal Information about you from the databases of third parties with which we have already shared Personal Information as of the date that we implement your opt-out request. If you wish to cease receiving marketing-related e-mails from third parties, please contact such third parties directly or utilize any opt-out mechanisms set forth in their respective privacy policies or marketing-related e-mails. If you would rather not receive mailings from our third parties, please also email us at hk.customerservice@venchi.com or calling us on +852 2330 3196.
  70. How long do we keep your data for
  71. We will keep your personal data only for so long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless the law requires us to keep it for a longer period. Once we no longer need your personal data, we will either irreversibly anonymise or securely delete it on our servers.
  72. 16. Changes to this Policy
  73. We may change this Policy from time to time. When we do, we will let you know by posting the changed Policy on this page with a new “Effective Date.” In some cases (for example, if we significantly expand our use or sharing of your Personal Information), we may also tell you about changes by additional means, such as by sending an e-mail to the e-mail address we have on file for you. In some cases, we may request your consent to the changes.
  74. Contacting Us
  75. If you have any questions about our Policy, you can e-mail us at
  76. hk.customerservice@venchi.com or calling us on +852 2330 3196 We will be happy to answer your questions or address your concerns.
  77. Please note that e-mail communications will not necessarily be secure. Accordingly, you should not include credit card information or other sensitive information in your e-mail correspondence with us.
  78. In the event of any discrepancy or inconsistency between the English and Chinese versions of this Privacy Policy, the English version shall prevail.
  79. Effective Date: 31 August, 2021

隱私政策

  1. Venchi Hong Kong Limited 注重保護及尊重您的私隱。為了帶給您更優質的服務並提供最佳的客戶體驗，我們需要收集一些您的個人資料。本私隱政策將協助您了解我們如何收集及使用您的個人資料、我們與誰分享您的個人資料以及您可如何管制我們收集及使用您個人資料的方式。
  2. Venchi Hong Kong Limited 尊重本公司手機應用程式之用戶及參與、存取或登記本公司任何服務、活動或網上內容（包括但不限於我們業務合作夥伴的產品及服務，統稱為「服務」）之人士的私隱權。我們致力確保所有個人資料的收集、傳輸、儲存及使用均符合香港特別行政區法例第 486 章《個人資料（私隱）條例》（「私隱條例」）的規定。向我們提供您的個人資料，即表示您同意本私隱政策。
  3. 如果您存取或使用我們的手機應用程式或登記成為我們的 Venchi 會員（「會員」），則您被視為同意本私隱政策，並且此政策將適用於您。如果您不同意本私隱政策，請停止使用我們的手機應用程式，亦請勿申請加入會員。
  4. 我們也有可能會向您發送新通知，以解釋我們如何在特定情況下使用您的個人資料，您
  5. 亦可以選擇拒絕我們在該情況使用您的個人信息。
  6. 是否年滿 18 歲？
  7. 我們的手機應用程式及會員僅供 18 歲以上人士使用。若你未滿 18 歲，則必須獲得您的家長或法定監護人的授權，並且必須確保他們同意您按照本私隱政策及條款及細則使用我們的手機應用程式或成為 Venchi 會員，您才可使用我們的機應用程式或申請會員。
  8. 我們所收集的資料手機應用程式要求用戶登記或向我們提供個人資料以查看我們的服務。Venchi 會收集個人身份資料（及屬於此等資料的資料），這些資料可用於識別您的個人身份或允許他人與您聯絡。如果您選擇註冊成為會員，我們將收集有關您的以下資訊：名字、姓氏、電話號碼、出生日期、性別、電郵地址、您的會員編號、帳戶狀態及與您帳戶相關的活動和積分餘額；有關您兌換的獎賞的信息。此外，如果您希望賺取更多的積分，可能會進一步要求您提供郵政地址、店鋪偏好、您的購物偏好和您可能感興趣的產品類型。我們將您提供的信息用於提供您所要求的服務，如本政策所述。當您訪問我們的手機應用程序時
  9. 我們可能會使用電腦紀錄檔案 (log files)自動收集有關以下方面的信息：您的個人資料，例如名字、姓氏、電話號碼、出生日期、性別、電郵地址、密碼、郵政地址、商店偏好和積分餘額；您的偏好例如: 你喜歡的產品、兌換的獎賞、兌換數量等參考信息；您對我們手機應用程式的訪問，例如您的瀏覽歷史、您在我們手機應用程式上停留的時間以及您訪問的頻率；收集這些資訊的目的是分析趨勢、管理手機應用程式、跟踪您在手機應用程式上的活動以及人口統計信息和興趣（ 任何描述您的人口學特徵或行為特徵的信息，例如您的出生日期、年齡或年齡範圍、性別、地理位置、喜愛的產品、愛好和興趣以及家庭或生活方式信息。）
  10. 我們如何使用您的資料？
  11. 我們僅會將您的個人資料作以下用途:
  12. (a) 帳戶管理
  13. 協助管理及維戶您的帳戶，包括：
  14. 建立及更新您的帳戶；
  15. 驗證您的身份；
  16. 建立關於您的單一個人檔案，包括將您的資料與我們現已持有的任何其他個人資料結合；
  17. 處理積分發放及獎賞兌換；
  18. 向您發送有關會員的新功能及優惠；及
  19. (b) 客戶支援
  20. 在您聯絡我們時為您提供幫助，例如回覆及調查您的任何問題或疑慮，以及監測並改進我們的客戶支援服務。
  21. (c) 行銷
  22. 向您提供行銷及推廣通訊（「行銷通訊」），如您選擇接收。有關詳情，請參閱以下有關直接行銷的部分。
  23. (d) 個人化
  24. 根據您的興趣及喜好建立個人化的行銷通訊，並為您提供與我們的網站、應用程式及您的會員資格相關的最佳客戶體驗。我們亦可能使用資料分析工具來確定我們的優惠、廣告及推廣活動是否有效，並您是否可能對新產品或服務感興趣，或個人化向您展示之優惠、產品、服務及獎賞的內容及類型。
  25. (e) 優化及改進
  26. 我們可能會透過各種方式使用您的個人資料以了解及改進我們的流動應用程式或會員營運，例如使用分析工具、研究、調查及意見表。我們從而能夠提升服務或產品，研發新功能及優惠，並修訂業務、行銷及策略營運及規劃。
  27. (f) 法律及行政用途
  28. 我們可能會使用您的個人資料，去調查或處理任何事件、索償或糾紛，或根據法律的要求或任何執法或監管機構、法院或其他政府機構所提出的要求進行相關的調查或處理。我們亦可能在與您有關的任何法律程序中使用您的個人資料。
  29. 發送予資料分享/第三方廣告
  30. 我們與我們的關聯公司以及為我們提供服務的其他協力廠商進行合作，包括但不限於服務運營、付款處理和授權、資料分析、訂單履行、客戶支援、清單增強和其他管理服務。您通過使用本網站或申請成為會員，即表示您同意允許我們與此類協力廠商共用您的個人資訊，並同意將您的個人資訊跨境轉移到服務提供者所在的外國司法管轄區。我們可能與此類協力廠商共用個人資訊，以使這些協力廠商能夠向我們提供服務。此類協力廠商可能包括客戶支援專家、網路託管公司、客戶資料管理和增強公司、支付處理商、履行公司（例如，填寫產品訂單或協調郵件的公司）、資料分析公司和電子郵件服務提供者。此類協力廠商將被提供執行其功能所需的個人資訊的存取權限，但不得將此類資訊用於任何其他目的。除非您已選擇退出，否則我們可能會將您的個人資訊轉讓給我們的關聯公司，以便其向您發送促銷材料，並就其產品和服務進行直接行銷活動。
  31. 通過使用我們的手機應用程式或申請成為我們的會員，您也同意和允許我們向協力廠商廣告合作夥伴及其服務提供者共用您的個人資訊，包括您的名字、姓氏、地址、出生日期、性別、電郵地址以及記錄您在我們的服務上或實體店進行的任何交易，以便當您訪問某些網站時，您會看到橫幅廣告和其他針對您的興趣量身定制的廣告。我們的廣告合作夥伴會將我們提供給它的資料匿名化。由於 Venchi 無法控制這些協力廠商 Cookies，因此請查看互聯網廣告公司或廣告客戶的私隱政策，以瞭解其是否以及如何使用Cookies。請注意，如果您刪除 Cookies，使用其他瀏覽器或購買新電腦，則需要續訂
  32. 退出選擇。
  33. 當我們善意地認為為了保護我們的權利或財產、保護您或他人的安全、調查欺詐或回應政府、司法或其他法律要求，或為了遵守法律，而有必要披露某些個人資訊時，我們也可能披露某些個人資訊。
  34. 第三方網站
  35. 服務可能包含指向協力廠商網站的連結。這些連結的網站不受 Venchi 的控制，我們對任何此類連結網站的私隱慣例或內容，或任何連結網站中包含的任何連結概不負責。我們僅為方便起見而提供此類連結，並且在服務中包含連結並不意味著 Venchi 認可該連結網站。如果您通過任何此類協力廠商網站提供任何個人資訊，則您的交易將在協力廠商的網站（而非本網站）上進行，並且您提供的個人資訊將由該協力廠商收集並受其私隱權政策控制。我們建議您熟悉任何協力廠商的私隱政策和慣例。請注意，本政策並不涉及任何協力廠商的私隱或資訊實踐。
  36. 抽獎/推廣
  37. 本手機應用程式有時會包含我們正在進行的抽獎或其他促銷活動的通知，在某些情況下，我們可能允許您以電子方式輸入。如果發生這種情況，我們將使用您提供的資訊進行促銷（例如，如果您是促銷活動的獲獎者，我們將與您聯繫）。此外，我們可能會參加由協力廠商贊助的與互聯網相關的促銷活動。在這些情況下，如果您是此類促銷活動的參與者，我們可能會向這些協力廠商提供某些個人資訊以促進促銷活動。這些協力廠商已同意對這些資訊保密，除用於執行所要求的服務外，不得將其用於任何目的，並在處理此資訊的方式上尊重我們的私隱和安全政策。
  38. 市場調查
  39. 本手機應用程式亦可能不時進行問卷調查，並可能會透過電郵、郵寄信函或電話與您聯絡。問卷調查資料用於協助我們提升產品及服務的吸引力，其處理方式與我們所收集的所有資料相同。
  40. 直接行銷
  41. 本公司可能會不時使用您的個人資料向您發送資訊、優惠、推廣及聯合行銷優惠，且本公司需要您的同意以作此用途。我們可能會透過電郵、應用程式內通知、社交媒體、短訊、WhatsApp、文字/圖片/影片訊息、電話或郵寄信函與您聯絡。
  42. Venchi 可將所持有的您的姓名、電郵地址、電話號碼、聯絡地址、出生日期、性別、產品及服務組合資料、交易模式及行為、瀏覽紀錄、內容查看習慣及個人興趣，用於服務的直接行銷。 如果您不希望收到我們的任何直接行銷通訊，可隨時透過電郵中提供的取消訂閱連結更新您的喜好，或發送電郵至 hk.customerservice@venchi.com 以選擇退出。收到您的要求後，我們將盡快停止使用您的個人資料，且不會向您收費。
  43. 更新，刪除，編輯您的會員資訊
  44. 會員可以通過訪問手機應用程式來訪問，查看提供給我們的所有個人身份資訊。如果會員希望更新有關其個人資料的任何信息（姓名和電話號碼除外），請將您的請求發送至hk.customerservice@venchi.com。如果會員希望刪除其帳戶，可點擊手機應用程式中的設定「終止帳戶」按鈕或發送電郵至 hk.customerservice@venchi.com 要求刪除。在 Venchi 上取消會員後，會員帳戶隨即終止，所有累積的積分及會員尚未兌換的任何獎賞均將喪失。我們僅會於執行本私隱政策中所述目的所需的時間內保留您的個人資料，除非法律要求我們保留更長的時間。我們不再需要您的個人資料後，我們將以不可逆轉的方式匿名化處理或在我們的伺服器上安全地將其刪除。
  45. 管轄權
  46. 本手機應用程式的服務由 Venchi 在香港境內控制和運營，無意從香港以外的任何國家/地區收集居民的個人資訊，也無意使 Venchi 服從除香港以外的任何國家或地區的法律或司法管轄權。Venchi 不代表或保證本服務或其任何部分適用於或可在任何特定司法管轄區使用。選擇訪問服務的人員應自行承擔後果自負風險，並有責任遵守所有當地法律，法規和規章。我們可以隨時自行決定將服務的全部或部分限制於我們選擇的任何人，地理區域或管轄範圍。安全我們極為重視您資料的安全及保密。我們採取一切合理措施，包括實施技術及物理安全措施，以確保我們所持有關於您的所有個人資料均安全無虞，不會遺失或未經授權披露、使用及修改。本私隱政策的條款及細則涵蓋下的所有交易均建基於我們安全應用程式上您與我們之間交換的資料加密。可惜，互聯網或資料儲存系統上進行的資料傳送並無法保證百分百安全。如果您有理由相信您與我們的互動不再安全（例如，如果您認為帳戶不再安全），請根據以下第 18 章（「聯絡我們」）與我們聯絡（請注意，如果您選擇透過信函通知我們，這將延遲我們回應問題所需的時間）。為保護您的私隱，我們需要您的協助。在本服務上登記帳戶時，請務必選擇難以猜測的帳戶密碼，最好是未曾在其他任何網站或帳戶上使用過的密碼，並切勿向他人透露。我們會不時審查我們的安全程
  47. 序，以考慮適當的新科技及方法。請注意，儘管我們盡最大努力，但並無任何安全措施是完美或無懈可擊的。個人資料的潛在受讓人名單我們所收集的個人資料可能轉移至後述各方：政府、執法機關、法院及法庭。法律及其他專業顧問、保險公司、理賠人員、復修服務供應商。獲您授權從 Venchi Hong Kong Limited 獲取您個人資料的任何第三方。如果您擁有帳戶並希望停止接收我們的行銷電郵，請請發送電郵至hk.customerservice@venchi.com 或致電 +852 2330 3196 聯絡我們的客戶服務。
  48. 此外，禮物接收者可能會不時收到我們的最新目錄，以及我們認為其可能感興趣的新產品及服務的優惠。禮物接收者可選擇退出我們未來的行銷相關通訊。如果禮物接收者不願收取我們的行銷電郵，請發送電郵至 hk.customerservice@venchi.com 或致電+8522330 3196 聯絡我們的客戶服務。
  49. 我們將在合理可行範圍內根據適用法律儘快滿足您的要求。請注意，如果您按上述方式選擇退出，在履行您的退出要求之日起，我們將無法從我們已與其分享個人資料的第三方資料庫中刪除有關您的個人資料。如果您希望停止接收來自第三方的行銷相關電郵，
  50. 請直接聯絡此等第三方，或利用其各自私隱政策或行銷相關電郵中規定的任何退出機制。如果您不希望從我們的第三方接收郵件，亦請發送電郵至hk.customerservice@venchi.com 或致電+852 2330 3196 聯絡我們。
  51. 資料保留期限
  52. 我們僅會於執行本私隱政策中所述目的所需的時間內保留您的個人資料，除非法律要求我們保留更長的時間。我們不再需要您的個人資料後，我們將以不可逆轉的方式匿名化處理或在我們的伺服器上安全地將其刪除。
  53. 本政策的變更
  54. 我們可能會不時更改本政策。我們進行更改時，我們會在此頁面上發佈更改後的政策並標注新的“生效日期”。在某些情況下（例如，如果我們極大地擴大了對您的個人資訊的使用或共用），我們還可能通過其他方式（例如，向我們備案的電子郵寄地址發送電子郵件）來向您告知該等更改資訊。在某些情況下，我們可能還會就該等更改徵求您的同意。
  55. 聯絡我們
  56. 如果對我們的政策有任何疑問，您可發送電郵至 hk.customerservice@venchi.com 或致電+852 2330 3196 聯絡我們，我們將樂意回答您的問題或解決您的疑慮。
  57. 請注意，電郵通訊並非完全安全。因此，不應在電郵通訊中加入信用卡資料或其他敏感資料。
  58. 如本私隱政策的中英文版本有任何差異或不一致，概以英文版本為準。
  59. 生效日期：2021 年 8 月 31 日

Terms & Conditions

  1. General Terms and Conditions
  2. These terms and conditions govern your application to join Venchi’s membership. This mobile app is owned and operated by Venchi Hong Kong Limited ("Venchi", "we" or "us"). Please read these terms and conditions ("Terms") carefully. By registering to become a member of Venchi, you agree to be bound by these Terms.
  3. Joining Venchi Membership Program
  4. We reserve the right to make changes to these terms and conditions from time to time without providing any prior notification. The amended terms and conditions are effective from the date they are published on our site. Your continued access and use of our mobile app and our services shall represent your unconditional acceptance of the latest version of the terms and conditions.
  5. You can become a Venchi member if you have a Hong Kong mobile phone number, and are 18 years old. However, if you are under 18 years old you may become a Venchi member if this has been authorised by your parent or legal guardian and you have obtained their consent to become a Venchi member on the basis of these Terms. You confirm that all information provided by you to us is complete, accurate and up to date. Please update any changes in your personal details via the Profile section in the Venchi mobile app so that you are able to receive any communications we send you.
  6. To protect the interests of consumers, we have the right to determine whether or not to accept or reject your application for Venchi membership or otherwise discontinue your Venchi Account immediately, for any reason and without any liability to you. Upon member discontinue on Venchi Membership Account, all accumulated Points and any Rewards that member have not collected will be forfeited. For the personal data, Venchi will either irreversibly anonymise or securely delete it on our servers.
  7. Your Venchi Account
  8. You will only become a member of Venchi and can only enjoy the benefits provided to Venchi members after you complete your registration and we grant you a membership ("Venchi Account").
  9. Your Venchi Account is personal to you and only you can accumulate Venchi Points (“Points”), or redeem Points in return for products, services, discounts, gifts or vouchers ("Rewards"), or receive any other benefits or offers in relation to your Venchi Account. You cannot sell, exchange, transfer or assign your Venchi Account or Points to anyone else. Multiple Venchi memberships cannot be used to earn Points or redeem rewards in relation to the same transaction.
  10. You must open the Venchi member ID page in the Venchi App to use the membership; a screenshot of the page is not accepted.
  11. Earning Venchi Points
  12. Once your Venchi Account has been activated, you can use it to accumulate Points on your Venchi Account based on your spending at any selected store belonging to our Venchi from whom you can earn Points or redeem Rewards in Hong Kong and complete various Missions. However, certain products or services are excluded from Venchi Points, and you cannot earn any Points based on your purchase of such excluded items. The excluded items shall be determined by us from time to time.
  13. In order for the Points to be awarded to your account, every time you shop at Venchi Hong Kong shop, present your Venchi member ID (your unique QR Code that shows in the Venchi App).
  14. After you have successfully registered, you will earn a minimum of 1 (one) Point for each $1 (One Hong Kong Dollar, as applicable) you spend on the purchase of selected products or services at any selected Venchi store in Hong Kong. Please note that on the occasion of particular events and special happenings (by way of example but not limited to birthdays, or special holidays, etc) we may award special Points value multipliers which will be announced in advance to users through the App.
  15. The Points you earn will be credited to your Venchi Account within 5 minutesof your purchase. In some circumstances, there may be a delay in updating your Venchi Points balance, but we will endeavor to reflect the latest balance as soon as possible. In the event of a refund, your Points earned from the corresponding purchase shall be deducted from your Venchi Account.
  16. Points cannot be exchanged for cash or be purchased.
  17. Each tier has a required number of Status Points you must meet within any 12 month period. The benefits of your new tier are valid for 12 months from the date you reach that tier. The benefits of the previous tier will then expire.
  18. Offers
  19. Subject to your consent obtained in accordance with our Privacy Policy, we may use your personal data to provide you with tailored and personalised offers and promotions in relation to your Venchi Account, the accumulation of Points and/or the Rewards ("Your Personalised Offers") and to send Your Personalised Offers directly to you via your preferred communication channel.
  20. Your Personalised Offers will be subject to additional terms and conditions, which will be posted on our mobile app, or otherwise notified to you.
  21. Your Personalised Offers are for your personal use only and cannot be shared with any other member of Venchi or a third party. If despite this, you do share Your Offer with another party, once it is used by such party it will no longer be available for your use.
  22. Redeeming Rewards
  23. You can use the Points credited to your Venchi Account in order to redeem Rewards offered by us in relation to Venchi. The number of Points needed to redeem each Reward will be specified by us and shown in app, from time to time. You can see the Points required for each available Reward via our mobile app.
  24. The Rewards that can be redeemed by you in relation to your Venchi Account shall be prescribed, amended, provided, offered or terminated, from time to time, at our sole discretion, without any liability to you.
  25. Once you have spent your Points to redeem a Reward, you cannot return or exchange the Reward.
  26. All Rewards are non-transferable and you may not request an alternative Reward (cash or otherwise).
  27. You can check your Points balance at any time using the App.
  28. Any Points you earn are personal to you and may not be sold, transferred or assigned to, or shared with, family, friends or others. We reserve the right to cancel or deduct any Points awarded to you if: the Points were added to your account in relation to items which you subsequently return to the store for a refund; the Points were awarded in error, or as a result of a claim that we subsequently determine was invalid or fraudulent; or if we reasonably determine that you have acted in bad faith and taken unfair advantage of the Promotion.
  29. Keeping Your Venchi Account Secure
  30. Please keep your password for your Venchi Account safe at all times. We also recommend that you update your password regularly. Please notify us immediately via hk.customerservice@venchi.comor +852 2337 1380 if there has been any unauthorized use of your Venchi Account or you have lost your Venchi Account.
  31. Changes to Venchi Membership
  32. We have the right to make changes to any feature of Venchi membership at any time, including (without limitation) in relation to any promotions, benefits or offers, any Rewards, any accumulation or redemption of Points, the online registration process, the manner in which Venchi is operated or run, the Partners, the Participating Outlets, the excluded items, the eligible transactions and/or the App. We will notify you of any major changes to any feature of Venchi membership by emailing you or by posting a notice on our mobile app. By continuing to use your Venchi Account after we have provided the notice, you agree to our amendments. If you do not agree to these amendments, you will have the option of cancelling your Venchi Account at any time.
  33. Changes to Our Terms
  34. From time to time, we may update these Terms. We will notify you of any major changes to these Terms by emailing you or by posting a notice in our mobile app. By continuing to use your Venchi Account after we have provided the notice, you agree to our amended terms. If you do not agree to these amendments, you will have the option of cancelling your Venchi Account at any time.
  35. Account Termination
  36. You have the right to cancel your Venchi Account at any time and for any reason via our App, or by emailing us at hk.customerservice@venchi.com or +852 2337 1380. Upon your cancellation, your Venchi Account will be immediately terminated, and all accumulated Points and any Rewards that you have not collected will be forfeited. If we plan to terminate Venchi membership for any reason, we will provide at least 3 months' prior notice, by posting the notice on our App . Any accumulated Points that are not used or any Rewards that have not been collected before the date of termination shall be forfeited.
  37. If we reasonably believe that you have breached any of these Terms, we may terminate your Venchi Account (with or without notice) and/or seek to recover from you any damages and losses suffered by us or our Partners. All accumulated Points and any Rewards that you have not collected will be forfeited. You may need to re-apply for a new membership with another mobile number. if you wish to re-join Venchi membership.
  38. Your Venchi Account is linked to your mobile phone number. Only one Venchi Account can be linked to a mobile phone number. If you change your mobile phone number, you must re-apply for a new membership. All accumulated Points and any Rewards that you have not collected will not be transferred.
  39. If we reasonably believe that your mobile phone number has been transferred to a third party or you have deactivated your mobile phone number, then we have the right to cancel your Venchi Account linked to this mobile phone number (without notice). All accumulated Points and any Rewards that you have not collected will not be forfeited.
  40. Upon the cancellation of your Venchi Account in accordance with the foregoing, all accumulated Points and any Rewards that you have not collected will be forfeited. You will need to re-apply for a new membership using a new mobile phone number if you wish to re-join Venchi membership .
  41. Resolving Any Disputes
  42. These Terms and any dispute or matter arising out of or in relation to them, or in relation to Venchi membership, Points, Rewards, Your Personalised Offers, your Venchi Account, our mobile app, shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Both you and Venchi Hong Kong Limited agree to submit to the exclusive jurisdiction of the courts of the Hong Kong Special Administrative Region.
  43. General Terms
  44. If any of these Terms are held invalid, illegal or unenforceable by any court or tribunal of competent jurisdiction, it will be severed and the remaining terms will continue in full force and effect as if these Terms had been made without the invalid, illegal or unenforceable term.
  45. These Terms and our Privacy Policy, and any other terms and conditions referred to herein and/or posted on our mobile app, contain the entire agreement between you and us. A failure or delay by us to exercise any right or act upon a breach under these Terms will not be a waiver of that right or breach. Any waiver by us of any of our rights or of a breach of these Terms must be in writing, and such waiver is limited to the particular right or breach stated in it.
  46. These Terms are personal to you, and you may not transfer any of your rights or obligations under these Terms. We may transfer our rights or obligations to any third party without your consent.
  47. The Contracts (Rights of Third Parties) Ordinance (Cap. 623) shall not under any circumstances apply to these Terms.
  48. Language
  49. These Terms and our Privacy Policy are written in the English language and may be translated into Chinese or any other languages. If there is any inconsistency between the English version and any translated version, the English version shall prevail.
  50. Intellectual Property Rights
  51. All rights, title, interest, copyright, trademark rights, domain names, design rights, goodwill and any other intellectual property rights anywhere in the world (of any kind whatsoever) subsisting in Venchi, our mobile app and any information, content, materials and/or services provided or performed in relation to them, are owned by us and/or our licensors. You shall not obtain any rights, title or interests in them, and shall not modify, copy, rent, lease, loan, sell, distribute or create derivative works based on them (either in whole or in part). You agree that any feedback, comments, or suggestions you may provide to us is entirely voluntary and we will be free to use it (or not use it) as we see fit, and without any obligation to you. How to Contact Us If you have any questions about these Terms, please email us at hk.customerservice@venchi.com or +852 2337 1380.
  52. Effective Date: 5 June, 2023

條款及細則

  1. Venchi 會員獎賞計劃條款及細則
  2. Venchi 會員申請及 Venchi 會籍受以下條款及細則規管。這個手機應用程式是由 VenchiHong Kong Limited（「Venchi」或「我們」）擁有及經營。請仔細閱讀此條款及細則（以下簡稱「條款」）。註冊成為 Venchi 的會員，即表示你同意受此等條款約束。
  3. 加入 Venchi 會員獎賞計劃
  4. 你須確認向我們提供的所有資料均為完整、準確及最新的資料。如你的個人資料有任何變動，請在 Venchi 應用程式（以下簡稱「手機應用程式」）更新個人資料，以便接收我們發出的任何訊息。
  5. 如果你擁有香港的手機號碼並年滿 18 歲，你便可以申請成為 Venchi 會員。若你未滿18 歲，則必須獲得你的家長或法定監護人的授權，並且必須確保他們同意你按照本條款及細則成為 Venchi 會員，你才可申請成為 Venchi 會員。為了保障消費者的利益，我們有權就任何原因決定接受或拒絕你的 Venchi 會籍申請，或以其他方式終止你的 Venchi 帳戶（定義如下），並將不會對你承擔任何責任。會員被終止 Venchi 會員帳戶後，所有累積積分和獎賞會被自動註銷。對於個人數據資料，Venchi 將在我們的服務器上安全地將其刪除。
  6. 你的 Venchi 帳戶
  7. 在我們完成你的會員註冊並授予你會籍（以下簡稱「Venchi 帳戶」）後，你便正式成為Venchi 會員，並獲得 Venchi 會員專享的獎賞禮遇。你的 Venchi 帳戶須由你個人擁有，只有你本人才能累積 Venchi 積分（以下簡稱「積分」）、兌換獎賞或接受與你的 Venchi 帳戶相關的任何其他獎賞禮遇或優惠。你不能將你的 Venchi 帳戶或積分出售、交換、轉移或轉讓予任何人。你不可就同一交易為多個 Venchi 帳戶賺取 Venchi 積分或兌換獎賞。須開啟手機應用程式的Venchi會員 ID頁面使用會籍，不接受螢幕截圖頁面。
  8. 賺取 Venchi 積分
  9. 激活 Venchi 帳戶後，在我們的 Venchi 專門店 (只限香港分店) 消費或在手機應用程式中完成不同的任務或測驗增加 Venchi 積分。然而，部分產品或服務不在賺取 Venchi 積分的範圍內，你不能透過購買該產品或服務而獲得任何積分。為了讓積分獎賞到您的帳戶，您每次在 Venchi 香港專門店購物時，請出示您的 Venchi會員 ID（您在手機應用程式中顯示的二維碼）。在 Venchi 香港專門店購指定產品或服務，每消費 $1（1 港元，如適用），您將至少獲得 1 積分。請注意，有機會在特別的情況（例如生日、假期等），我們可能會提供額外積分，這些額外積分將通手機過應用程式提前通知用戶。您賺取的積分將在您購買後 5 分鐘內存入您的 Venchi 帳戶。在某些情況下，更新您的Venchi 積分餘額可能會有所延遲，但我們會努力盡快反映最新的餘額。若退款，相應購買所賺取的積分將從您的 Venchi 賬戶中扣除。積分不可兌換現金或購買。每個等級都有您必須在任何連續 12 個月內達到的積累積分。一旦到達要求的積分會自動升級。自動升級自會員註冊、升級或降級之日起，您的會員資格有效期為 12 個月(除了銅級)。新等級的權益自您達到該等級之日起 12 個月內有效。之前級別的禮遇將隨之到期。您可隨時登錄帳戶查看您的級別和積分。
  10. 優惠
  11. 在你已同意我們的私隱政策的規限下，我們可以使用你的個人資料為你提供與 Venchi 帳戶、累積積分及/或獎賞相關的特定專屬優惠及促銷活動（以下簡稱「你的個性化優惠」），並透過你所選擇的通訊方式直接向你發送你的個性化優惠。你的個性化優惠將受附加條款及細則所約束，此等條款及細則將在我們的網站及/或手機應用程式上發佈，或以其他方式通知你。你的個性化優惠僅供你個人專享，不能與其他 Venchi 會員或第三方分享。如你與第三方分享優惠並被對方使用，你將無法再使用該項優惠。
  12. 兌換獎賞
  13. 你可以使用你的 Venchi 帳戶內的積分來兌換我們提供的有關 Venchi 的獎賞。兌換每項獎賞所需的積分數量將由我們不時指定。你可以透過我們的手機應用程式查看每項獎賞所需的積分和積分餘額。
  14. 你在 Venchi 帳戶上可兌換的獎賞應由我們全權酌情規定、修訂、提供、給予或終止，且我們不必向你承擔任何責任。積分一經兌換，你將不能退換獎賞。所有獎賞不可轉讓，您不得要求替代獎賞（現金或其他方式）。獎賞不可兌換現金。您可以隨時使用手機應用程式查看您的積分餘額。您獲得的任何積分均屬於您個人，不得出售、轉讓或分配給或與家人、朋友或其他人共享。如果出現以下情況，我們保留取消或扣除授予您的任何獲得積分的權利：a) 積分已添加到您的帳戶中，與您隨後返回店鋪進行退款的商品有關；b) 積分被錯誤授予，或由於我們隨後確定無效或欺詐的索賠；c) 如果我們合理地確定您的行為是惡意的並且不公平地利用了促銷活動。
  15. 確保你的 Venchi 帳戶的安全
  16. 無論於任何時候，你須妥善保管你的 Venchi 帳戶密碼及個人身份驗證碼。我們亦建議你定期更換密碼。如你的 Venchi 帳戶被其他人擅自使用或你丟失了你的 Venchi 會員，請立即透過發電郵到 hk.customerservice@venchi.com 或致電+852 2337 1380 通知我們。
  17. Venchi 的變更
  18. 我們有權隨時更改 Venchi 的任何內容，包括（但不限於）任何促銷活動、禮遇或優惠、任何獎賞、任何積分的累積或兌換、網上註冊程序、店內註冊程序、Venchi 的營運或運作方式、合作夥伴、參與商店、不在 Venchi 獎賞計劃範圍內的項目、合資格的交易及/或手機應用程式或網站。如 Venchi 有任何重大更改，我們將透過電子郵件通知你，或在網站或手機應用程式上公佈。在我們發出通知後，如你繼續使用你的 Venchi 帳戶，即表示你同意我們的有關修訂。若你不同意這些修訂，你可以隨時選擇取消你的 Venchi 帳戶。
  19. 條款的變更
  20. 我們可能會不時更新此等條款。如此等條款有任何重大更改，我們將透過於電子郵件、網站或手機應用程式公佈的方式通知你。我們發出通知後，如你繼續使用你的 Venchi 帳戶，即表示你同意我們修訂後的條款。如你不同意這些修訂，你可以隨時選擇取消你的Venchi 的帳戶。
  21. 帳戶終止或暫停
  22. 你有權隨時以任何理由透過我們的網站或應用程式取消你的 Venchi 帳戶，或者透過發電郵到 hk.customerservice@venchi.com 或致電+852 2337 1380 通知我們取消你的Venchi 的帳戶。取消帳戶後，所有累積積分及尚未領取的獎賞將會作廢。如我們基於任何原因擬訂終止 Venchi，我們將在至少三個月前，透過我們的網站或手機應用程式作出公佈。計劃終止日期前未兌換的積分或未領取的獎賞將會作廢。在合理情況下，如我們認為你違反了任何此等條款，我們可能會暫停或終止你的 Venchi帳戶（無論有否通知），以及/或向你追回我們或我們的合作夥伴因而承受的任何損害及損失。你的 Venchi 帳戶須與你的手機號碼連結。一個手機號碼只能連結一個 Venchi 帳戶。如你更改手機號碼，則必須重新申請新的會籍。所有累積的積分和您尚未收集的任何獎賞將不會被轉移。如我們在合理情況下相信你的手機號碼已轉讓給第三方或你的手機號碼已停用， 我們則有權取消與此手機號碼連結的 Venchi 帳戶（恕不另行通知），並為此手機號碼新的持有人創建另一個 Venchi 帳戶。根據上述規定取消你的 Venchi 帳戶後，所有累積積分將會作廢和您尚未收集的任何獎賞將不會被轉移。如想重新加入 Venchi，你需要使用新的手機號碼申請新的會籍。
  23. 爭議的解決
  24. 此等條款及由此引起或與其相關的任何爭議或事宜，或與 Venchi、積分、獎賞、你的個性化優惠、你的 Venchi 帳戶、我們的手機應用程式有關的任何爭議或事宜，均受香港特別行政區法例管轄並按其詮釋。閣下及 Venchi 均同意接受香港特別行政區法院的專屬司法管轄權管轄。
  25. 一般條款
  26. 如任何此等條款被任何具有司法管轄權的法院或法庭裁定為無效、非法或不可執行，此等條款將會被分割，而其餘下條款將繼續完全有效，猶如此等條款是在沒有無效、非法或不可執行的條款的情況下訂立。此等條款和我們的私隱政策，以及本文提及的及/或在我們的網站或應用程式上公佈的任何其他條款及細則，包含你與我們之間的完整協議。我們未能或延遲根據此等條款行使任何權利或對違約採取行動，並不意味著豁免該項權利或違約。我們對此等條款的任何權利或違約的任何豁免必須以書面形式作出，並且該豁免僅限於其中所述的特定權利或違約。此等條款是你的個人權利，你不得轉移你在此等條款下的任何權利或義務。我們可以無需你的同意將我們的權利或義務轉讓予任何第三方。在任何情況下，《合約（第三者權利）條例》（第 623 章）不適用於此等條款
  27. 語言
  28. 此條款及細則和我們的私隱政策是用英文編寫，可以翻譯成中文或任何其他語言。如英文版本與任何翻譯版本之間有任何歧義，概以英文版本為準。
  29. 知識產權
  30. Venchi、我們的手機應用程式、以及與此相關並提供或執行的任何資料、內容、材料及/或服務中在全球任何地方存在的所有權利、所有權、利益、版權、商標權、域名、設計權、商譽及任何其他知識產權（無論任何類型），均歸我們及/或我們的許可人所有。你不得獲得它們的任何權利、所有權或權益，也不得修改、複製、出租、租賃、出借、出售、分發或基於它們創作衍生作品（全部或部分）。你同意向我們提供的任何意見、評論或建議都是完全出於自願，而我們將根據 Venchi 認為合適的方式自由使用（或不使用），並且對你沒有任何義務。
  31. 聯繫方式
  32. 如你對此等條款有任何疑問，請發電郵至 hk.customerservice@venchi.com 或致電+852 2337 1380 查詢。
  33. 最後更新日期：2023 年 6 月 5 日